He paid and I installed everything, now all left is to point the domain to the new server IP now we both go our separate ways.
Lucas, can you delete or make his thread hidden?
Hey, we still need a bug finished which I still am not sure of if its on our side, as you told me.
We did some research and found out that upgraders who are not developed by you rarely have this issue, while we experience it A LOT.
I will post a few screenshots to prove this. We almost delete all tickets after refunding/solving.
Contact details
Telegram: NulledUncommon
PM me for Discord
Dell Service
Hey, we still need a bug finished which I still am not sure of if its on our side, as you told me.
We did some research and found out that upgraders who are not developed by you rarely have this issue, while we experience it A LOT.
I will post a few screenshots to prove this. We almost delete all tickets after refunding/solving.
Spoiler
Click spoiler to open.
We also got a video of this error. This is a French invite. It happens to other countries too but I think this shows the error well enough.
https://streamable.com/iuzdd
I would like to mention I have nothing against you and it is unfortunate it had to come to this.
Now related to this 'bug':
I have a few Spotify services my self and I get this often from customers someone contacted me about this exact error an hour or two ago, I will show how I replied to him and solved it quickly then I will address your video.
First I received his support request:
https://i.imgur.com/kjZfkb5.png
Then I asked him for his upgrade code:
https://i.imgur.com/iFFkZIk.png
I looked for his upgrade log, in upgrades logs:
https://i.imgur.com/q30QDQK.png
Now this is what I did:
he said he chose Poland, so first I made sure that it was true (because sometime customers lie) and it was true because you can see in the image above the country field is set to PL, then I logged into the family owner account from the account used field in the upgrade log to check what is the family owner account country and yes it was PL:
https://i.imgur.com/z8LPzD7.png
and yet his address was a US address
https://i.imgur.com/Awd1mH1.png
so everything should work just fine (sometime addresses can be from different countries it would still work the same) so I replied that and plus linked a tutorial video (https://i.imgur.com/4XfMqSs.png) on how to upgrade, in the video (https://youtu.be/YFMbmsaI5T4) it clearly shows how to make sure your countries are the same as the one you upgrade to.
then he replied and realized his account country wasn't even set to PL:
https://i.imgur.com/DRj0twx.png
my point is you can investigate each case and see where it went wrong, because somewhere it went wrong,
so have you actually checked each one of this, like I did?
Now I saw your video and did investigate this myself to see what went wrong:
First I looked for the family owner login:
https://i.imgur.com/BmUQ031.png
then I checked what is the actual family account country, and here is the result:
https://i.imgur.com/genchUX.png
the account country was HK so of course it won't work with FR.
And when I checked the database, to see where is this account actually is (if he is in FR database or in HK database)
https://i.imgur.com/xsS8M5g.png
it was in FR means, you added the account to the wrong country.
Just like I have told to you on Discord
** 2. A family owner account was added to the wrong country, this could have happened by your checker, by you I have no idea but this is not on my end.
I doubled checked my code and I am 100% sure there is no bug that will cause such thing.
I would like to mention I have nothing against you and it is unfortunate it had to come to this.
Now related to this 'bug':
I have a few Spotify services my self and I get this often from customers someone contacted me about this exact error an hour or two ago, I will show how I replied to him and solved it quickly then I will address your video.
First I received his support request:
https://i.imgur.com/kjZfkb5.png
Then I asked him for his upgrade code:
https://i.imgur.com/iFFkZIk.png
I looked for his upgrade log, in upgrades logs:
https://i.imgur.com/q30QDQK.png
Now this is what I did:
he said he chose Poland, so first I made sure that it was true (because sometime customers lie) and it was true because you can see in the image above the country field is set to PL, then I logged into the family owner account from the account used field in the upgrade log to check what is the family owner account country and yes it was PL:
https://i.imgur.com/z8LPzD7.png
and yet his address was a US address
https://i.imgur.com/Awd1mH1.png
so everything should work just fine (sometime addresses can be from different countries it would still work the same) so I replied that and plus linked a tutorial video (https://i.imgur.com/4XfMqSs.png) on how to upgrade, in the video (https://youtu.be/YFMbmsaI5T4) it clearly shows how to make sure your countries are the same as the one you upgrade to.
then he replied and realized his account country wasn't even set to PL:
https://i.imgur.com/DRj0twx.png
my point is you can investigate each case and see where it went wrong, because somewhere it went wrong,
so have you actually checked each one of this, like I did?
Now I saw your video and did investigate this myself to see what went wrong:
First I looked for the family owner login:
https://i.imgur.com/BmUQ031.png
then I checked what is the actual family account country, and here is the result:
https://i.imgur.com/genchUX.png
the account country was HK so of course it won't work with FR.
And when I checked the database, to see where is this account actually is (if he is in FR database or in HK database)
https://i.imgur.com/xsS8M5g.png
it was in FR means, you added the account to the wrong country.
Just like I have told to you on Discord
** 2. A family owner account was added to the wrong country, this could have happened by your checker, by you I have no idea but this is not on my end.
I doubled checked my code and I am 100% sure there is no bug that will cause such thing.
Okay, I will try checking the logs for the codes I sent u in PM that have this error. Thanks for your explanation.
Contact details
Telegram: NulledUncommon
PM me for Discord
Dell Service
Okay, I will try checking the logs for the codes I sent u in PM that have this error. Thanks for your explanation.
Another example:
https://i.imgur.com/r7NCyFk.png
@Lucas
If the report is over you can close it, if we need any support I will PM you.
Contact details
Telegram: NulledUncommon
PM me for Discord
Dell Service
Two things I would like to mention to Staff
Flanel fake feedback on my sale thread (it has been proven here)
https://www.nulled.t.../#entry23623431
And the thread which he intend on reselling my website:
https://www.nulled.t...monthly-income/
Thread is not closed, just the title was renamed to closed.
If both of these can be deleted, thanks.
MY ONLY BITCOIN ADDRESS IS IN MY PROFILE. IF I SEND A DIFFERENT ONE IT'S NOT ME.
I HAVE 2 DISCORD PROFILES:
"@lucas.1337" DISCORD ID IS "474341590891102219"
"@n.to" DISCORD ID IS "1056693864322318406"
MY TELEGRAM: t.me/LucasNulledTo
https://www.nulled.t...ypto-addresses/
^MY ONLY CRYPTO ADDRESSES^
ALWAYS ASK FOR A PM, NEVER SEND ME MONEY WITHOUT RECEIVING A MESSAGE FROM ME ON NULLED. I WILL NEVER REFUSE TO PM YOU.
READ THIS TO AVOID BEING SCAMMED:
https://www.nulled.to/topic/543296-beware-new-impersonation-scam-must-read/
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