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PERSONAL SE Nike Method (Refund)
#26
Posted 30 November 2019 - 03:37 PM
I don't think Nike it's getting harder and they will not get anytime soon because of their orientation for good customer support.
I've ordered 2 pairs and received them in 2 different boxes, different days. In this case it's kinda hard to refund both of them so I just told them I received just one pair and SEd them through their "investigation" and I got refunded both pairs in the final.
do they not actually carry out these investigations?
#27
Posted 30 November 2019 - 03:47 PM
do they not actually carry out these investigations?
As far as I know, they actually don't care so much for the investigation.
They may exchange few e-mails with the couriers just to have some "investigation" and some intern files and statistics of what happened but..in the end..they are pro customers and just refund you.
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