Title.
I already called them one time and he told me to make a ticket.
Re-called after 5 minutes and found the same fucking dude lol rip me.
Is it possible so? Without opening a ticket and waiting 4 months for an answer?
Yeah it is possible, but I did it in a different way. I've already made a ticket and they responded to it, but then I used a little trick via phone call and after a couple of hours got an automated message from them saying that my replacement is on the way.
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