[QUESTION] SURFACE PRO 5

[MrPussy]

They told me that they will escalate my problem to the hardware team and if they confirm they will ship me. They contacted the hardware team once more but then i did not have a battery swelling problem so the second time i told em that the battery swell up and im gonna get rid of the device and they wanted a picture of the device {got it from a forum hope they cant find it} and the picture of the SN which i photo shopped. At the end of the live chat i told em that im going to the scrap yard to get rid of it.

 

 

So will they ship it to me ? i want to hear your opinions 

[MrPussy]

they told the same for my friend aswell 

[PenguinTv]

Depends .... They may ask you to ship them the device if you are in US

[B0LT]

They might ask u for a return hope ur using a drop if not get ready to box em

[MrPussy]

They might ask u for a return hope ur using a drop if not get ready to box em

thank you 

[MrPussy]

Depends .... They may ask you to ship them the device if you are in US

thank you

[FelisCatus]

I did exactly the same as you and provided them with a picture of a swollen battery but also said that it's leaking and that I put the device in a plastic bag. They shouldn't ask for the device to be returned due to safety concerns (it can explode lol). I'm also waiting for their response now

[MrPussy]

I did exactly the same as you and provided them with a picture of a swollen battery but also said that it's leaking and that I put the device in a plastic bag. They shouldn't ask for the device to be returned due to safety concerns (it can explode lol). I'm also waiting for their response now

they told me to return it