lets see, i hope it works for my second try +rep

very nice thank you ! rep

Hope it helps for me thanks

just asking for a friend

thank you very much

Thanks for posting ma dude

Thanks, upvoted +1

Are you from eu? 

yes from germany

Okay thanks for your help.

After some days i got a new mail that they confirmed my replacement (RMA).

Here a picture: https://imgur.com/a/cAJSzI0

It says: 

Good news! Your request for a replacement delivery has been approved.
 

Once your product is ready to ship, you will receive an email with the package tracking number. When the product is ready to ship, your support request is considered closed and the support case is closed. Please note that it may still take a few days until your product arrives at the delivery address.

Now my question, is it a success? Like in my first post they said, i should ship the device back?
Do I have to send back my "old" device after the replacement?

You could say you have been sick with a very contagious disease, their is blood on it (make up how it got there) or that you are injured and have no way to ship it out.

This excuse still works? I have read it doesn't work anymore

Dear Community,

So recently i started SE'ing Logitech for a G910 Orion Spectrum Mechanical Keyboard. But they want the item to be shipped back to them and i ask you guys if there is any excuse that i could tell them?

Btw i told them i got the Keyboard as a gift.

Here is a picture:

https://imgur.com/a/fVQWnSs

It says:

Dear Sir . . .

I'd like the spare. This request will be reviewed by the appropriate department.

Once the request is approved, you can email it to a UPS Delivery Confirmation with a tracking number that allows you to find the package within 12 hours of receiving it on your website, www. ups. com The estimated delivery time is 5-7 days.

thanks for sharing

Edit: Pasted from other Site

lets see what it is, thanks for sharing +rep

very nice thanks for your Contribution +rep