Huge vouch for @deathstroked.with a Lenovo refund. Just got the confirmation on my desktop refund, will edit with screenshot of refund. He was extremely fast, professional and stayed on top of the refund, reaching out to me about it rather than Vice versa. I’ve done refunding before myself but didn’t feel confident enough to risk this one myself and blowing it, especially needing the item after breaking mine. I couldn’t be happier, truthfully just hire a professional (@deathstroked) it’s a very small price to pay for a massive gain. Well worth it.