Not sure who you refunded. Where did you get the address from? In order for coinbase commerce to issue the refund, you have to submit a new address from the customer. You submitted an address that is not shown anywhere.
Correct. Please refer to this report https://cracked.io/T...35-deal-dispute
You can see the screenshot provided in that report is the exact same details this user has provided. Additionally, they've posted the matching crypto addresses.
In the event the user deletes the messages from the provided URL, I have taken screenshots (please see below).
Image of URL page: https://imgur.com/ePhNgq0
Image user provided on that URL page: https://imgur.com/a/OtK9Dls
You're likely going to get the response from the user saying it's not them, although I've provided plenty of evidence suggesting otherwise.
@Lucas please make a final verdict with the information you've received so far. I have no intentions of refunding this user that's upset for more than they spent just because they are opening multiple reports across forums. If you must ban me because I have not provided sufficient evidence, then please do so. I have some dignity and am not forking up money to people that are essentially trying to scam us, just to save my profile.
Edit: Please note the user clearly mentioned they've been refunded on the URL linked.