paid for credits many hrs ago

then for some reason site claimed

Refund on your recent order

Shoppy has authorized a refund of 0.01770635 BTC for your recent order. Your payment was insufficient to pay the invoice.

but i sent the exact amount shoppy asked for

can someone look into this???

been more then a few days now and got no credits i paid for. not sure why when u pm findev or lucas u get no answer or update.

so posting here as then maybe they will give the hundreds in credits i rightfully paid for as should be that hard to confirm my payment and add to my account.

and yes ive pmd both of them with proof

have a few amazon web service (aws) coupon codes worth $150 each

wondering how much you guys would pay for one?