Big vouch! Just got the Jackbox Party Games 1-7 (family shareable if you're wondering) and is one of the friendliest people I've dealt with. Will definitely use again!!
I submitted my form to Deathstroke just over a month ago now. Long story short, he just didn't do the refund. Over 3 weeks after I submitted the form was when he actually reached out to Lenovo to start my refund. My refund got denied because it was too late and it was also too late for me to return my items. He did try and get me to do a PayPal claim, but because of my experience and interactions with him throughout (another long story), I didn't want to go through with it with him.
I debated whether I should post this, because I don't like saying anything negative about people and Deathstroke did apologise for not doing the refund. But at the end of the day, I went to him to use his service, which he didn't provide. Now I'm £1.5K out of pocket and it's going to take me a while to make that back.