I'm not sure if my SE was an advanced replacement

[rfvtgbyhn]

I bought a product from a site and told them that my item was not working in a live chat. The rep said they'd send a replacement to me, and after the chat was almost finished, the rep says: "When you get your replacement, we do ask that you please return the broken unit to us..." (more is said but it's just about the shipping label). I'm not sure if I am forced to send it back, since the rep did not mention the possibility of any consequences nor does the person state/mention it being an advanced replacement. Although I'm new to SEing, I do know what an advanced replacement is, but I'm just not sure if this is one since there is no blatant statement on it. Would appreciate some help from more experienced people.   

[BetaDine]

depends, which website is it

[rfvtgbyhn]

depends, which website is it

A site called Drop (formerly Massdrop)

[rfvtgbyhn]

Bump, I'm still looking for some help 

[Agrippa18]

If he asked you to send it back, then send it back its simple

[WaldoPaldo]

you basically get replacement first then dont send anything back or say you shipped without tracking 

[rfvtgbyhn]

you basically get replacement first then dont send anything back or say you shipped without tracking 

Thanks for sharing, I'll try that if they ask for it. Have you ever gotten an advanced replacement? If you have, I'd like to know what they said. Did they blatantly state that it is an advanced replacement and say any possible consequences if the product isn't sent back? They didn't even mention the word "advanced" in the chat.