I've tried two accounts to SE fitbit. A Versa & Ionic. Both accounts were approved. One sent me a follow-up email stating I needed to ship mine first. ( I know boxing service) But using a boxing service isn't ideal for a dang fitbit. For the other, they sent me this email.
Hello Stephanie,
Thanks for taking the time to fill out the replacement form.
We're one step from to processing your order, however, we noticed that your shipping information on the automated replacement form doesn't match with our records. In order to better assist you, please confirm the following information.
Recipient name: Who will receive the order.
Shipping information.
We want to highlight your comprehension of the information provided. In case that you come across any additional question or concern, let us know and we'll gladly assist you.
to continue assisting you in the best way.
Sincerely,
Leslie C and the Fitbit Team
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Any advice guys? One tactic was a failure to sync, other was screen failure.
Thanks in advance.