Fitbit SE Patched?

[Bmcurrie]

I've tried two accounts to SE fitbit. A Versa & Ionic. Both accounts were approved. One sent me a follow-up email stating I needed to ship mine first. ( I know boxing service) But using a boxing service isn't ideal for a dang fitbit. For the other, they sent me this email.

 

Hello Stephanie,

Thanks for taking the time to fill out the replacement form.

We're one step from to processing your order, however, we noticed that your shipping information on the automated replacement form doesn't match with our records. In order to better assist you, please confirm the following information.
Recipient name: Who will receive the order.
Shipping information.
We want to highlight your comprehension of the information provided. In case that you come across any additional question or concern, let us know and we'll gladly assist you.
to continue assisting you in the best way.

Sincerely,
Leslie C and the Fitbit Team

--

 

 

Any advice guys? One tactic was a failure to sync, other was screen failure.

 

Thanks in advance.

    

[LordPrimo]

Why isn't it ideal? and it isn't hard to box yourself. I do it all the time. Oh and the second one is just a follow up, give the details they need and they'll process the order lmao

Edited by LordPrimo, 19 October 2018 - 12:37 AM.

[BECH]

I've tried two accounts to SE fitbit. A Versa & Ionic. Both accounts were approved. One sent me a follow-up email stating I needed to ship mine first. ( I know boxing service) But using a boxing service isn't ideal for a dang fitbit. For the other, they sent me this email.

 

Hello Stephanie,

Thanks for taking the time to fill out the replacement form.

We're one step from to processing your order, however, we noticed that your shipping information on the automated replacement form doesn't match with our records. In order to better assist you, please confirm the following information.
Recipient name: Who will receive the order.
Shipping information.
We want to highlight your comprehension of the information provided. In case that you come across any additional question or concern, let us know and we'll gladly assist you.
to continue assisting you in the best way.

Sincerely,
Leslie C and the Fitbit Team

--

 

 

Any advice guys? One tactic was a failure to sync, other was screen failure.

 

Thanks in advance.

 

What tactic worked for the Fitbit Versa?

[Bmcurrie]

The Versa was done with failing to sync story.

Also, I guess boxing isn't ideal because I don't know how. Lol!

[J90]

The Versa was done with failing to sync story.

Also, I guess boxing isn't ideal because I don't know how. Lol!

I can box this for you. Discord me.

[Bmcurrie]

I need your discord info. Didn't see it in your page.

[UserDeleted]

You got the 2nd follow up email because the name on the form was different to the name in the account settings. Reply to the email; give the owner's name.

[Dysfunctional]

You got the 2nd follow up email because the name on the form was different to the name in the account settings. Reply to the email; give the owner's name.

so they will ship with owners name 

[terco]

I wonder how much will this work. They will patch it like apple eventually

[UserDeleted]

so they will ship with owners name 

ye but if you're persistent on having a different name they'll just ask to send back