@Lucas
https://postimg.cc/Fdxk8hzz screenshot shows 2 orders placed with tracker
OP acklowedges 2 orders were placed.
1.) 1st order is placed and immediately Worker acknowledges that 1st tracking is wrong and replaces it
2.) 2nd link is placed. OP doesnt complain until the 2nd delivers. From what I can see he can be trying to scam for free food using the error of the 1st tracking to cover for the correct order
We either 1 provide screenshot of order with verified address without tracking or 2 provide a tracking link that the customer can verify all the items and address
Customer doesnt not complain AT ALL with given the new tracking which does display address UNTIL order is marked delivered.
Tracking links expire shortly after for any DoorDash order once an order is marked completed and all info is gone.
Seems very unfair for me to be liable for any orders in that case since I can't look back at a completed tracking orders history since its expired.
This is the entire reason for why a tracking is given so we dont have to worry about updating the customer.
I did listen to his complaint and left it at that since arguing with a customer about a order being dropped to the wrong placed due to a driver error is not worth arguing about. After an order is delivered its acknowledge as completed.
You can let me know if you still feel OP should be compensated with a redelivery or refund. Although I strongly don't agree since this can be exploited by other users based on nulled terms