Scam Report against | /user/941029-asura | 1100$

[Asura]

Product will not be replaced, we will just reactivated, keys are just not in new db, what we are doing now with my team is simply reimport keys from old db to new one, so you will simply get same status keys of last time you used these.

We found it keys in old backup, now we are importing it, i confirm today when is done.

Please @Lucas if you can also take a look on what he posted on my sales threads will be cool, we have 5k customers, hundred of orders and not even 1 scam report in last 2 years, this guy pretend in 24h to have a solution for a problem of 2 years ago, and now shit posting on our sales thread, this is free damage.

Thanks

[Moneyrain0x]

Product will not be replaced, we will just reactivated, keys are just not in new db, what we are doing now with my team is simply reimport keys from old db to new one, so you will simply get same status keys of last time you used these.

We found it keys in old backup, now we are importing it, i confirm today when is done.

Please @Lucas if you can also take a look on what he posted on my sales threads will be cool, we have 5k customers, hundred of orders and not even 1 scam report in last 2 years, this guy pretend in 24h to have a solution for a problem of 2 years ago, and now shit posting on our sales thread, this is free damage.

Thanks

So you ignore my messages about a replacement for the keys I paid for for 2 years and now expect people to think you didn't scam me? You are a scammer, nothing else. Reimporting the keys? Suddenly you have a backup and know what I am talking about? If I was the admin of nulled, you would have been banned twice already just because of your pathetic lies to your customers.

 

The Feedback in your thread is absolutely correct and it should stick there so people see what a useless piece of crap vendor you are. I am still waiting for an apology, a replacement or a reply to my PM from 2 years ago, but you don't even do that. So for all his "5k Customers":

 

This guy is a fraud. He is full of shit and if he promises you something, he won't do it. If he offers a service, he may revoke it at any time and just ignore you until you open a report.

 

 

THIS is the kind of vendor and person you are. A fraud, nothing more. Btw, for his 5k Customers, his last message to me:

 

https://upload.clyde.best/WGppFQNe.png

 

compare to what he said in his last reply here and you will see he is full of shit.

Edited by Moneyrain0x, 02 September 2023 - 12:10 PM.

[Lucas]

Product will not be replaced, we will just reactivated, keys are just not in new db, what we are doing now with my team is simply reimport keys from old db to new one, so you will simply get same status keys of last time you used these.

We found it keys in old backup, now we are importing it, i confirm today when is done.

Please @Lucas if you can also take a look on what he posted on my sales threads will be cool, we have 5k customers, hundred of orders and not even 1 scam report in last 2 years, this guy pretend in 24h to have a solution for a problem of 2 years ago, and now shit posting on our sales thread, this is free damage.

Thanks

Reviews by customers that have reasons to be posted won't be removed. 

[Asura]

STORY RECAP:

- This kind customer bought a package on August 21, 2020

- In April 2022, we made db change due to some improvements, the purchases made OFF-site were not automatically imported due to technical problems.

- On April 12, 2022, the customer wrote to me again obviously pointing out the lack of his keys from the system. 

- On April 13, 2022 (24 HOURS LATER) I reply asking for proof of purchase as normal routine on these cases

- 23 June 2022 RESPONDS to my proof of purchase request, with simply the package ID

- 23 June 2022 (THE SAME DAY) I reply asking for proof of payment, we are talking about $1100 not $5, so it seems to me the minimum

- 13 October 2022 FINALLY he points out to me that the proof is in the pm, let's realize the distance in which this customer responds THAT REALLY NEEDS to solve the problem.

(Here the customer now insinuates that I ignored it, as if is easy to remember that 2 YEARS BEFORE, I had sold this package via pm and therefore the proof of purchase was in the pm)

- Here I make my mistake, i.e. I don't read or read (I honestly don't remember) the message and forget about the problem.

Now I don't want to justify myself, it can happen, but as it is written everywhere in my threads, we have a ticketing panel where a DEDICATED STAFF answers all tickets and solves all problems, the admins can verify, in 6 years of service I have given support on the forums perhaps to 3 customers, not because they don't want to, but because it's actually inconvenient and traceability is not the best.

 

- Obviously he replied on August 31, 2023..... telling me that if I didn't solve the problem within 24 hours he would open a report, well, not even the time to open this pm and I found this report open, indeed, after this message from the 24 hours, opened the report 5 minutes later… Okkkkkkk

 

That said, we obviously have the package backed up from the old backups, what I will do, as an apology gesture on my part, instead of importing the old keys, which had been partially used, I will send a BRAND NEW package for you to use.

 

I wrote this RECAP because the words that this client has used to describe me, my staff and my service are defamatory and unfair, so here is the story obviously entirely verifiable by the ADMINs via the PMs we exchanged with the client (I would that @Lucas confirms everything)

 

That said, whether or not you want to delete this misplaced and unfair review or not, we are with a clear conscience,

Have a nice day

 

(New package that have a value of 2k€, as prices on these 3 years are changed, got already sent in pm to the customer @Moneyrain0x)

Edited by Asura, 02 September 2023 - 06:58 PM.

[Moneyrain0x]

STORY RECAP:

- This kind customer bought a package on August 21, 2020

- In April 2022, we made db change due to some improvements, the purchases made OFF-site were not automatically imported due to technical problems.

- On April 12, 2022, the customer wrote to me again obviously pointing out the lack of his keys from the system. 

- On April 13, 2022 (24 HOURS LATER) I reply asking for proof of purchase as normal routine on these cases

- 23 June 2022 RESPONDS to my proof of purchase request, with simply the package ID

- 23 June 2022 (THE SAME DAY) I reply asking for proof of payment, we are talking about $1100 not $5, so it seems to me the minimum

- 13 October 2022 FINALLY he points out to me that the proof is in the pm, let's realize the distance in which this customer responds THAT REALLY NEEDS to solve the problem.

(Here the customer now insinuates that I ignored it, as if is easy to remember that 2 YEARS BEFORE, I had sold this package via pm and therefore the proof of purchase was in the pm)

- Here I make my mistake, i.e. I don't read or read (I honestly don't remember) the message and forget about the problem.

Now I don't want to justify myself, it can happen, but as it is written everywhere in my threads, we have a ticketing panel where a DEDICATED STAFF answers all tickets and solves all problems, the admins can verify, in 6 years of service I have given support on the forums perhaps to 3 customers, not because they don't want to, but because it's actually inconvenient and traceability is not the best.

 

- Obviously he replied on August 31, 2023..... telling me that if I didn't solve the problem within 24 hours he would open a report, well, not even the time to open this pm and I found this report open, indeed, after this message from the 24 hours, opened the report 5 minutes later… Okkkkkkk

 

That said, we obviously have the package backed up from the old backups, what I will do, as an apology gesture on my part, instead of importing the old keys, which had been partially used, I will send a BRAND NEW package for you to use.

 

I wrote this RECAP because the words that this client has used to describe me, my staff and my service are defamatory and unfair, so here is the story obviously entirely verifiable by the ADMINs via the PMs we exchanged with the client (I would that @Lucas confirms everything)

 

That said, whether or not you want to delete this misplaced and unfair review or not, we are with a clear conscience,

Have a nice day

 

(New package that have a value of 2k€, as prices on these 3 years are changed, got already sent in pm to the customer @Moneyrain0x)

 

Let me dissect this a bit:

 

- 23 June 2022 RESPONDS to my proof of purchase request, with simply the package ID

 

Your "proof of purchase request" was this message: Hi sir, please send me your reseller link

 

- 23 June 2022 (THE SAME DAY) I reply asking for proof of payment, we are talking about $1100 not $5, so it seems to me the minimum

 

Yeah, you did, after I sent you the "reseller link" you requested. In the same PM in which you had the payment proof already 3x and in which I bought the package.

 

 

 

Can you send me some proof of this package? we don't find any keys in our databases with this order id

 

 

 

 

- 13 October 2022 FINALLY he points out to me that the proof is in the pm, let's realize the distance in which this customer responds THAT REALLY NEEDS to solve the problem.

(Here the customer now insinuates that I ignored it, as if is easy to remember that 2 YEARS BEFORE, I had sold this package via pm and therefore the proof of purchase was in the pm)

- Here I make my mistake, i.e. I don't read or read (I honestly don't remember) the message and forget about the problem.

Now I don't want to justify myself, it can happen, but as it is written everywhere in my threads, we have a ticketing panel where a DEDICATED STAFF answers all tickets and solves all problems, the admins can verify, in 6 years of service I have given support on the forums perhaps to 3 customers, not because they don't want to, but because it's actually inconvenient and traceability is not the best.

 

 

You make a mistake, read my message "Dude stop ignoring me finally. I will open a scam report if you do not fix this issue in a timely manner (24 hours from now)" on 31st August and decide to ignore it, which was the time I opened a Report.

 

- You are lying although Lucas is invited to the PMs and ask him to verify your lies?

 

 

@Lucas

I received the links to the keys he mentioned, but I will check them for validity as I said, as I don't trust this vendor at all. He couldn't even once tell the truth and it just hurts

 

 

@Asuna

Nobody would have been mad at you if you admitted your fault in the first place and seriously tried to do something about it, but the entirety of this report you didn't even once tried to contact me in any way and tried to lie your way around it. I wouldn't be so salty if you would have just apologized and fixed the issue.

Edited by Moneyrain0x, 02 September 2023 - 07:57 PM.

[Asura]

Let me dissect this a bit:

 

- 23 June 2022 RESPONDS to my proof of purchase request, with simply the package ID

 

Your "proof of purchase request" was this message: Hi sir, please send me your reseller link

 

- 23 June 2022 (THE SAME DAY) I reply asking for proof of payment, we are talking about $1100 not $5, so it seems to me the minimum

 

Yeah, you did, after I sent you the "reseller link" you requested. In the same PM in which you had the payment proof already 3x and in which I bought the package.

 

 

 

Can you send me some proof of this package? we don't find any keys in our databases with this order id

 

 

 

 

- 13 October 2022 FINALLY he points out to me that the proof is in the pm, let's realize the distance in which this customer responds THAT REALLY NEEDS to solve the problem.

(Here the customer now insinuates that I ignored it, as if is easy to remember that 2 YEARS BEFORE, I had sold this package via pm and therefore the proof of purchase was in the pm)

- Here I make my mistake, i.e. I don't read or read (I honestly don't remember) the message and forget about the problem.

Now I don't want to justify myself, it can happen, but as it is written everywhere in my threads, we have a ticketing panel where a DEDICATED STAFF answers all tickets and solves all problems, the admins can verify, in 6 years of service I have given support on the forums perhaps to 3 customers, not because they don't want to, but because it's actually inconvenient and traceability is not the best.

 

 

You make a mistake, read my message "Dude stop ignoring me finally. I will open a scam report if you do not fix this issue in a timely manner (24 hours from now)" on 31st August and decide to ignore it, which was the time I opened a Report.

 

- You are lying although Lucas is invited to the PMs and ask him to verify your lies?

 

 

@Lucas

I received the links to the keys he mentioned, but I will check them for validity as I said, as I don't trust this vendor at all. He couldn't even once tell the truth and it just hurts

 

 

@Asuna

Nobody would have been mad at you if you admitted your fault in the first place and seriously tried to do something about it, but the entirety of this report you didn't even once tried to contact me in any way and tried to lie your way around it. I wouldn't be so salty if you would have just apologized and fixed the issue.

 

Sir, i asked 2 times for proof of purchase, even if you are right, and proof was already on pm, why you waited 1 month to reply me? i replied you in the same day, now you complain about but sir, damn check your action on a mirror, you reply 1 month after, 1 year after, i reply you on same day every time, for 1 TIME i didn't replied you, you started talking shit about me and my service. Also last thing, your last message was finally a "scam report open in 24h", and you didn't even gived me the time to see the message, you opened the report 5 min after the pm.. what the hell, are you in another universe or what? (https://upload.clyde.best/hndVWaxC.png)

Is normal i don't try to deal with you, someone that act like that is impossible to deal, so yeah, i prefer to deal here in front of everyone with also Lucas as middleman.

And i can't admit my fault after 5 min of checking the situation, i don't work only for you, i have plenty of customers and staff to manage, so SORRY if i need at least 24h to check the entire situation.

Have a good day

[Moneyrain0x]

Sir, i asked 2 times for proof of purchase, even if you are right, and proof was already on pm, why you waited 1 month to reply me? i replied you in the same day, now you complain about but sir, damn check your action on a mirror, you reply 1 month after, 1 year after, i reply you on same day every time, for 1 TIME i didn't replied you, you started talking shit about me and my service. Also last thing, your last message was finally a "scam report open in 24h", and you didn't even gived me the time to see the message, you opened the report 5 min after the pm.. what the hell, are you in another universe or what? (https://upload.clyde.best/hndVWaxC.png)

Is normal i don't try to deal with you, someone that act like that is impossible to deal, so yeah, i prefer to deal here in front of everyone with also Lucas as middleman.

And i can't admit my fault after 5 min of checking the situation, i don't work only for you, i have plenty of customers and staff to manage, so SORRY if i need at least 24h to check the entire situation.

Have a good day

Once 24 hours pass, our years don't pass by usually. You needed 24hours to check? The timespan I wanted to give you and then just ignored because you already took a year to reply?

 

You replying within the same day has no use for me if you ask for useless information that can be found in the same conversation as well. You dishonor everyones time in favor of yours. You dishonor peoples money and effort just because you think you have to be there for everyone? As a vendor your duty is to provide service for paying customers. How many of your "5000 Customers" actually pay more than 1000€ on an order? Not many I guess. Why do you prioritize everyone else when a customer with such an order is waiting? Why do you keep asking him for proof of purchase (which was in the same conversation) and for the "reseller link" which you sent him in the first place?

 

I am sorry, but from reply to reply you make yourself look worse. Giving me "a 1000 new keys" that I can use on your platform in 2 separate links doesn't make me check them faster, especially because I do not believe in shit your system says as long as it doesn't perform the task it is made for. This is your own fault.

[Asura]

Once 24 hours pass, our years don't pass by usually. You needed 24hours to check? The timespan I wanted to give you and then just ignored because you already took a year to reply?

 

You replying within the same day has no use for me if you ask for useless information that can be found in the same conversation as well. You dishonor everyones time in favor of yours. You dishonor peoples money and effort just because you think you have to be there for everyone? As a vendor your duty is to provide service for paying customers. How many of your "5000 Customers" actually pay more than 1000€ on an order? Not many I guess. Why do you prioritize everyone else when a customer with such an order is waiting? Why do you keep asking him for proof of purchase (which was in the same conversation) and for the "reseller link" which you sent him in the first place?

 

I am sorry, but from reply to reply you make yourself look worse. Giving me "a 1000 new keys" that I can use on your platform in 2 separate links doesn't make me check them faster, especially because I do not believe in shit your system says as long as it doesn't perform the task it is made for. This is your own fault.

 

@Lucas you can close this report please, this guy is out of the world, i think he have worst problem in is life and can't make a normal discussion without spit shit on everyone/everything, now the problem is the system, damn go to a doctor sir, and don't worry you are not the only that spend 1k$ on packages, take care and have a good day 

"You dishonor peoples money and effort just because you think you have to be there for everyone?" no sense sentences of the day, let's close with this

[Moneyrain0x]

@Lucas you can close this report please, this guy is out of the world, i think he have worst problem in is life and can't make a normal discussion without spit shit on everyone/everything, now the problem is the system, damn go to a doctor sir, and don't worry you are not the only that spend 1k$ on packages, take care and have a good day 

"You dishonor peoples money and effort just because you think you have to be there for everyone?" no sense sentences of the day, let's close with this

Okay, didn't want to mention that publicly, because you are actually quite pathetic, but okay, let's play the game like this:

 

1. Lucas said the report stays open until I checked.

2. How the fuck do you think you are allowed to ask other moderators behind Lucas's back to delete the Feedback in your thread although Lucas himself said it was legitimate?

3. Providing keys you can invalidate yourself all the time force me to write a script to automatically use all the keys and get 1000 upgraded accounts i dont need, because you can't be trusted at all.

 

Don't make me dig up more shit on you, it is already more than pathetic what you are trying here and I want to focus on getting what I paid for instead of dealing with your BS all the time. You are btw still owing me an apology, which I never got from you.

[Asura]

1. @Lucas i'm sorry but i don't think is a right decision to keep a report open until these keys are used, we give also replacements, what is this a lifetime report open? we sell these type of packages pretty daily, if we need to deal like that for each customer we need to keep 1000 report opened? and again, as you see 0 sign of scam from my part, just a misunderstanding, we are there from 6 years and never scammed 1 customer, and i sent a x2 value of package as apologies, the previous package he bought was pretty all used, so this guy will never find a solution in the brain, is just frustrated and pissed off about who knows what. 

 

2. I just reported the review as we didn't scammed you, so yes, your report is not legitimate from my point of view, but anyway don't worry people will read this report and understand all the situation

 

3. Yes surely one day i will woke up and think "Oh today i will delete Moneyrain keys, because weather is bad"... damn sir how you can think we have really need to do these weird tricks..  

 

Last thing, so you don't need keys? now i can understand the report opened after 3 years, and the wait of 1 year after the unread message from my part, easy like that no? I think this was a only hope for you to get a refund on a used product with the excuse of the unread message, more likely YOU are trying to scam us with this report, now you are continuing be angry because you didn't get refund.. oh yes i can understand, have a good day